Frequently Asked Questions

It’s super easy… Choose your Flower du Jour Bloom Box subscription type with FREE Thursday delivery to your door. It can be weekly, fortnightly or monthly. Log on to your account to pause, skip or cancel anytime. Follow the step-by-step instructions to arrange your flowers and make your home BLOOM! Watch the weekly styling videos for inspiration and tips.

You have until 6pm on Wednesday before each week’s delivery to place an order or make any changes. If you need to makes changes after this time, please send us an email and we will see if we can accommodate your request. 

Each bespoke FdJ Bloom Box will arrive with ridiculously amazing flowers and foliage from Australian growers ready for you to DIY. Depending on the season and availability, you will find 1-2 feature flowers, 1-3 filler flowers and 1-3 foliages, PLUS instructions on how to arrange your flowers. You’ll also have access to the weekly video tutorials for inspiration and tips. It doesn’t stop there… In the first Bloom Box of every subscription you’ll get your very own PINK flower trimmers – the only tool you’ll need to make your ridiculously amazing arrangement

It’s super cute, or as we like to say here at FDJ – Très Mignon! The petites will open their mini bespoke Bloom Box to find 1 feature flower, 2-3 filler flowers and 1-2 foliages. They may need a little help with trimming the stems, but they will be able to easily follow the instructions inside the box to make their own flower arrangements. The fun doesn’t stop there, after all the work is done, they can treat themselves to one of our heart shaped Swirl Pops, PLUS there is also a ridiculously amazing activity to create with their Bloom Box… they’ll find it hidden under all the beautiful flowers.

What a great idea! You can sign up to receive the Petite Bloom Box every week, fortnight or month too! PLEASE share your arrangements on your socials with the hash tag #myflowerdujour.

What lucky friends you have! You can send them a One Off Bloom Box. It will be sent to your lucky recipient on a Thursday of your choice.

If you follow the care instructions on your Flower du Jour bespoke box you will get the most out of your flowers. Your flowers are carefully selected to last over a number of days. Some will bloom fast and early while others will take longer to bloom and will keep blooming for longer. It’s ridiculously amazing to watch.

ABSOLUTELY! Just update your account or let us know by email by the Tuesday before your flowers are due and we can put them on hold until you return!

SURE! Just update your account or let us know by email by the Tuesday before your flowers are due and we can make sure they get to where ever you are in the Brisbane Metropolitan area.

If you would like us to make a delivery outside the Brisbane area, please send us an email to see if we can accommodate your request.

We really want you to get creative and release your inner florist. You’ll be able to create a ridiculously amazing arrangement by following the 5 step instructions found inside the Bloom Box. Trust us when we say you’ll feel ridiculously amazing knowing you created something very special to enjoy all week, EVERY week!

Awww merci! We would love to help make your special event ridiculously amazing! Please send an email to hello@flowerdujour.com.au and we can arrange to make your event bloom with the Flower du Jour touch.

We bring you ridiculously amazing flowers from Australian growers, hand chosen and packed in the Flower du jour bespoke Bloom Box on the morning of your delivery.

We are definitely doing our bit for Planet Earth! We only pack flowers to order, that means there is no wasted / unbought shop flowers. Our boxes are made from recyclable materials AND can be recycled again! We know they are WAY too pretty to put in the recycling bin, so you can leave your box out on a Thursday morning for us to collect when we drop off your new FDJ Bloom Box. We can reuse your box up to 8 times! Our ridiculously amazing customers have also found beautiful ways to use the boxes in the home… you can check them out on our Instagram account. We know our delivery cars and paper printing leaves a carbon footprint so each year we donate a percentage of our profits to a chosen charity. This year we are donating to Carbon Neutral Charitable Fund. Our donation goes towards planting native trees and shrubs using local seeds that will regenerate the natural landscape protecting Australia’s environment for future generations.

OH NO! Send us an email ASAP and we will find out where your Bloom Box is!

We will do everything we can to make sure that every single Flower du Jour experience is ridiculously amazing. But we’re not perfect and sometimes hiccups happen. If you are for any reason unsatisfied with your flowers or the experience please contact as ASAP to report the problem and we will help with an appropriate solution.

At this stage we are unable to offer AfterPay. We are hoping this is possible in the future. 

Send us a quick email to hello@flowerdujour.com.au and we will get back to you within 24 hours.

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